Self-exclusion and limits

There is a ladder of tools between "I'll be careful" and "I need to stop completely". Using the right one early is much easier than repairing the damage later. This page lays out the options from the lightest to the strongest, explains what happens to a running bonus when you use them, and points to support services — national ones first, and an international service where none is available.

The ladder of control

ToolScopeCan it be undone quickly?
Deposit, loss or wager limitOne operator accountLowering is immediate; raising usually has a waiting period
Time-outOne operator account, short periodNo, it runs to the end
Operator self-exclusionOne operator, months or yearsUsually not before the end date
National self-exclusion registerAll licensed operators in a countryNo, minimum period applies
Blocking softwareYour devicesDepends on the tool

Limits and bonuses

A deposit limit is the simplest protection against the most common bonus trap: depositing again to keep a wagering target alive. Set it before the first deposit, when the decision is calm. If you notice that bonuses make you play more than you intended, the simplest step is to decline them altogether — a balance without a turnover target is a balance you can withdraw whenever you like.

National registers

Many countries run a central self-exclusion register that licensed operators are required to check. Registering there covers every licensed site at once, which operator-level exclusion cannot do. Look up the register in the country where you live. For readers in Latvia, it is the Pašatteikušos personu reģistrs run by VID, with a minimum period of 12 months, and the specialised support line is +371 293 232 02 (azartaatkariba.lv).

Support while you take a break

Self-exclusion works best with support. Contact your national gambling helpline; if there is none, or you prefer online help, Gambling Therapy offers free support internationally. Remember that sites accessible through "mirrors" or unlicensed operators do not check registers — staying away from them is part of the decision. See our page on mirror sites.

A quick plan if you want to stop today

  1. Withdraw any real-money balance you can, accepting that a bonus may be forfeited.
  2. Use the operator's self-exclusion and, where available, the national register.
  3. Install blocking software and remove saved payment details.
  4. Tell someone you trust and contact a support service.

More on warning signs is on our responsible gambling page.

Self-exclusion questions

What is the difference between a time-out and self-exclusion?
A time-out blocks your account for a short, fixed period. Self-exclusion lasts much longer, often months or years, and usually cannot be lifted early. National registers extend it to all licensed operators in the country.
What happens to an active bonus if I self-exclude?
Typically the bonus is forfeited and any real-money balance is returned under the operator's rules. Do not delay self-exclusion to finish wagering — that is exactly the pull it is meant to stop.
Is there a self-exclusion register in Latvia?
Yes. Latvia's register is the Pašatteikušos personu reģistrs, run by VID, the state revenue service; the minimum period is 12 months. Details are on vid.gov.lv.
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